Terms and Conditions
Your Personal Information
This privacy policy explains how we collect and process your personal data. Personal data means any information or set of information that identifies you or could be used to identify you (together with other information). This includes information you share with us, what we learn from you, and your choices regarding the marketing messages you want us to send you. This policy explains how we process your personal data, what your rights are, and how the law protects you.
We do not knowingly collect data related to children.
Changes in Data Protection Legislation
The legal framework regarding the protection of your data changed on May 25, 2018, when the General Data Protection Regulation (GDPR) came into effect in the European Union.
This privacy policy informs you about most of your rights under the Regulation, but additional changes may need to be made to this policy after May 25 – we will notify you every time we make a change to this policy. You may be required to accept these changes or to give renewed consent for the use of your personal data.
Who are we and how can you contact us?
We are Stabilengineering-Alpha Ltd., based in Plovdiv, office address: 53 Tsarigradsko Shose Blvd. Company ID (UIC): BG115135492, Managing Director: Atanas Hadzhiev.
You can contact us at the email address: office [at] stabilalfa.com
When we mention our website, we refer to: https://stabilalfa.com
How do we collect your personal data?
We may collect personal data about you in the following ways:
Data you share with us:
– Information you provide when registering to use our services;
– Information shared during phone calls or when providing business cards;
– Information sent to us via emails or letters;
– Information related to participation in promotions or events;
– Feedback you send us.
Data we collect about you:
We may collect, use, store, and transfer different types of personal data about you, grouped as follows:
– Identity data – name and date of birth;
– Contact data – billing address, email address, or phone numbers;
– Financial data – bank account and payment card details;
– Transaction data – details of payments from you and other details of services you have purchased;
– Marketing and communication data – your preferences in receiving marketing messages and how you prefer to communicate.
We do not collect sensitive personal data such as racial or ethnic origin, religious or philosophical beliefs, sexual orientation, political opinions, union membership, health information, or genetic and biometric data. We also do not collect information about criminal convictions and offenses.
Purpose of processing your personal data
Your personal data is protected by law.
We are allowed to process your data only if we have a legal basis for doing so and the processing serves legitimate purposes. These purposes include:
– To enable the use of our services;
– For purposes for which you have given explicit consent;
– To comply with legal obligations of Stabilengineering-Alpha Ltd.
Who do we share your personal data with?
Sometimes, in order to provide the services you request, we may share your personal data with external service providers.
We require all service providers with whom we share your data to ensure the security of your personal data and to treat it in accordance with the law. We do not allow our service providers to use your data for their own purposes and only permit them to process your data for specified purposes and in accordance with our instructions.
Failure to provide personal data
If we need to collect personal data by law or under the terms of a contract with you, and you fail to provide the data when requested, we may not be able to perform the contract (e.g., to provide a service). In this case, we may have to cancel the service you requested, but we will notify you if this is the case.
Data protection
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your data to employees, service providers, and third parties who have a legitimate need to access it. They will process your personal data only on our instructions and are subject to confidentiality obligations.
We have procedures in place to deal with any suspected personal data breach and will notify you and the competent authorities where legally required.
How long do we retain your personal data?
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether those purposes can be achieved by other means, as well as applicable legal requirements.
Marketing
We may use your personal information to inform you about relevant services and upcoming offers. We will send you marketing communications only if we have your consent or a legitimate interest to do so. You can ask us to stop sending you marketing messages at any time by contacting us or using the unsubscribe links in our messages.
Your rights
Under GDPR, you have certain rights regarding your personal data. Specifically, you have the right to:
– Request a copy of the information we hold about you
You can request a copy of your personal data by emailing office [at] stabilalfa.com.
We aim to respond to all legitimate requests within one month. It may take longer if your request is complex, in which case we will notify you.
– Request correction of inaccurate or incomplete information
If you believe we hold incorrect or incomplete data about you, contact us at office [at] stabilalfa.com and we will take reasonable steps to verify and correct it.
– Request that we stop using your personal data
You have the right to:
– Object to processing;
– Request erasure of your data;
– Request restriction of processing;
– Ask us to stop using your data if we no longer need it (also known as the right to be forgotten).
There may be legal reasons why we need to retain or use your data, which we will explain if applicable.
– Withdraw your consent
You can withdraw your consent to our use of your data at any time by emailing office [at] stabilalfa.com. If you withdraw consent, we may not be able to provide certain services or products.
Submitting a complaint
If you are unhappy with how we use your data, please email us at office [at] stabilalfa.com.
You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection:
Address: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, Bulgaria
Phone: +359 2 91 53 518 | Email: kzld@cpdp.bg | Website: https://www.cpdp.bg
Cookies Policy
We use cookies to provide you with a better and more personalized web service. Cookies do not contain personal information that can identify a person.
This policy applies to cookies and websites maintained by Stabilengineering-Alpha Ltd., headquartered in Plovdiv, address: 53 Tsarigradsko Shose Blvd., Company ID (UIC): BG115135492, Managing Director: Atanas Hadzhiev.
What are cookies?
A cookie is a small text file stored and/or read by your browser on your device’s hard drive (e.g., computer, laptop, tablet, or smartphone) from websites you visit. Cookies make website interaction faster and more secure by remembering your preferences (such as login and language settings), sending stored information back to the site or to a third party.
Why do we use cookies?
Cookies are used to tailor the website content to individual user preferences and optimize website usage. They are also used to create anonymous aggregate statistics to understand how users interact with websites.
What types of cookies do we use?
– Essential cookies: Allow basic site functionality; required for use of our website.
– Functionality cookies: Remember user preferences to offer enhanced features.
– Analytics cookies: Help us understand website usage and improve functionality.
– Advertising/Targeting cookies: Track visits and user behavior to show relevant ads.
– Social media cookies: Enable sharing content on social networks (not controlled by us).
– Other cookies: May be used in the future; users will be notified.
We use third-party services to analyze how users interact with our site, and these may place their own cookies. You can withdraw your cookie consent at any time via your browser settings.
Do cookies contain personal data?
Personal data collected via cookies is encrypted and cannot be accessed by unauthorized parties
Analytics and marketing cookies
– Google Analytics: Used for website traffic analysis.
– Google DFP (DoubleClick for Publishers): Used for personalized advertising.
You can manage or delete cookies via your browser. Learn more at